Privacy Policy

At Caplenavesto, we are committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you use our financial advisory and social support program guidance services.

We collect the following personal information:

• Identification data: full name, date of birth, CURP, RFC
• Contact data: email address, phone number, postal address
• Financial information: income, expenses, credit history (when necessary for advisory)
• Browsing data: IP address, browser type, pages visited, time spent

We use your personal data to:

• Provide personalized financial advisory services
• Verify your eligibility for government support programs
• Send relevant communications about our services and available programs
• Improve our services and user experience
• Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties. We may share your data only with:

• Government entities to verify eligibility for support programs
• Service providers who help us operate our website
• Competent authorities when required by law

We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, alteration, or destruction. This includes SSL encryption, firewalls, and restricted access to sensitive data.

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, you have the right to:

• Access: Know what personal data we have about you
• Rectification: Request correction of inaccurate data
• Cancellation: Request deletion of your data
• Opposition: Object to the processing of your data for specific purposes

To exercise your ARCO rights or any inquiries related to this policy, you can contact us at: privacidad@caplenavesto.com